The Most Popular Customer’s Questions

Need to find answers to your questions. Check these frequently asked questions asked by visitors about how we work.

Basic Questions

How do we work?

Visit our How It Works page to learn more about how we work, as this is where you can get detailed explanations and descriptions of our features and offers.

How should visitors make their orders?

Go to the online order form to make your order, and share the necessary information and specific requirements. Another convenient option is to contact our specialists via the phone (this service is free), live chats, or emails.

How to use our online order form?

Here, you’re provided with 2 basic order forms to choose from. The first one is short and you can find it on our main page, while the second one is more extended and it requires you to give us more details about deadlines or other personal requirements. Once you give us the necessary paper details, take further steps, like getting your personal account or making safe online payments.

Are there any discounts available?

Check our pricing policy to understand that we always offer great discounts for each returning customer in addition to competitive rates. Contact our customer care managers to determine whether you’re eligible for any discount after making an online order. After making any large order, you’re guaranteed to get a discount.

Where can you upload extra files for our writers?

To do that, view a particular order by logging into your personal account on this website. It’s used to upload the necessary files manually, or you can contact our support representatives to submit them if you have a limited time.

Can we find any specific sources or materials for your order?

Our company uses many excellent and reliable databases to find the best sources for our clients, so we can find almost anything fast. If we have any difficulty, you’ll be notified in advanced to choose the most suitable way out.

How can you get status updates?

Do you need any updates about your order? Contact us or visit your personal dashboard to leave comments and our writers and editors will answer you as soon as they can.

How We Process Customer Orders

What to do if you don’t like your paper for any reason?

Each order made by our customers is checked by reliable plagiarism detection programs before delivering. If our clients aren’t 100% happy with its quality for good reasons, they’re eligible for revisions offered for free. However, our writers will adjust orders based on personal comments only if they fit the original ones.

Can we make last-minute order adjustments?

Our service is dedicated to stay available, helpful, and responsive at any time, so all the necessary changes are made based on the revision policy. Contact our team members to get more details.

Can we complete urgent orders when needed?

If your deadlines are urgent, just let us know when you need your paper and we will write it. Have any extra questions? Contact our friendly specialists at once.

How do we send finished papers to our clients?

All completed orders are uploaded to their personal account, and each customer received a timely email notification.

What about our editing and proofreading services?

They are required by students who have either drafts or completed papers, but their content must be improved by professional writers. Want to use this service? Upload your initial text and we will improve its content, format, and proofread based on your needs.

Questions about Our Writers

Who will complete all online orders?

Your orders will be completed only by qualified and competent writes because our company never hires or outsources this job to bad workers. Our team consists only of professionals who specialize in good selection of topics and academic disciplines to complete all customer orders in the best way possible.

Are our team members experienced and trained?

We guarantee that they all are experiences pros in terms of custom writing and they know how to deliver top-notch results.

Are direct contacts with your writers possible?

We provide our client with this possibility on their personal control panels. Besides, we offer different fast and convenient communication methods to support this effective cooperation.

Other Policies

Will you get your money back?

Our company offers a money-back guarantee to all clients and we’re ready to resolve any dispute, so you will get your money back if something goes wrong.

Is there any free revision policy?

Your orders will be revised for free, but ensure that your revision request fits original order requirements.

Will your paper be completely plagiarism-free?

We always guarantee that all papers received by customers are 100% original and contain no copied parts. They all are checked by the most effective plagiarism software to guarantee their originality.

Is this service secure and confidential?

We do our best to provide clients with complete confidentiality so that no third parties will ever know about your order. In terms of your online payments on this platform, they are secure and protected by our company.

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