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Email Writing Test

Administration responses from Daydream Isle Resort

Dear Mr. Mahon,

Thank you very much for the feedback with regard to your latest stay on Fantasize Island. It is certainly disappointing to listen to that Daydream did not talk with your anticipations on your check out.

As you can appreciate travel coincided with all the traditional institution holiday period, which is a time when families choose to getaway and go out with their children. Fantasy Island does cater to all travelers which includes families and therefore during the January period Fantasize is very popular with families credited the range of activities offered. In regard to the experience at Mermaids Cafe, this Wall socket has never been promoted as " Fine Dining” but as " a la carte” Restaurant providing for all types of guests. I agree that families enjoying a " Congo Line” in a restaurant may be improper to some, as is the behavior on this occasion, of various unsupervised children; however Management do request everyone involved to exercise better parental control of their children, in order to respect the other friends dining during those times. Management of Daydream Isle encourages most guests to relish their stay but in no way at the expense of additional guest. And any habit we deem inappropriate is usually addressed appropriately.

We would like the chance to welcome you back to Daydream, preferably outside the general school holiday period, and we include every confidence your experience next time around will be extremely positive.

Thanks a lot again for your feedback

Seriously yours,

Warren Corriston

Vacation resort Manager

Fantasize Island Holiday resort

04.09.2019

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